I recently ran across this blog post by Paul Krugman in the New York Times titled “Patients Are Not Consumers“. A bit more research on Twitter revealed literally hundreds of tweets dripping with fawning praise… thanking Krugman (the God-like figure from the mouth of which all truth derives) for having the courage to say that patients are not consumers.
A sampling of these tweets are included for reference:
Patients are not consumers, doctors shouldn’t just sell a service!
Ndege: RT @jillinski: Thank you Paul Krugman. I have been ranting about this for years. Let’s banish the word “consumer” altogether!
jillinski: Thank you Paul Krugman. I have been ranting about this for years. Let’s banish the word “consumer” altogether!
stellabellaqlts: thank you Mr. Krugman for strongly stating this point! “@NYTimeskrugman: Patients Are Not Consumers
Krugman’s argument (if you want to call it that) is that because medical care deals with life and death decisions, it can’t be put into the traditional ‘economic’ framework:
Medical care is an area in which crucial decisions — life and death decisions — must be made; yet making those decisions intelligently requires a vast amount of specialized knowledge; and often those decisions must also be made under conditions in which the patient is incapacitated, under severe stress, or needs action immediately, with no time for discussion, let alone comparison shopping.
The idea that all this can be reduced to money — that doctors are just people selling services to consumers of health care — is, well, sickening. And the prevalence of this kind of language is a sign that something has gone very wrong not just with this discussion, but with our society’s values.
Now, the problem here… is that Krugman’s entire premise is, well, bunk. The fact that medical care requires vast amounts of knowledge or that people are incapacitated (on occasion) when they receive care is really irrelevant to the question of what a consumer is… and the nature of the transaction between doctor and patient. What Krugman can’t bring himself to face… is that the medical industry… is, well, an industry… and doctors have been treating (and will continue to treat) patients because they get paid to do so.
But the bigger question here seems to be this: What is it about being a health care consumer that so troubles Krugman? Since when did being a ‘consumer’ become a dirty word? Sure, there are many emotions involved with medical care… but that fact alone doesn’t transform medical care into something outside the realm of markets and economics. What really seems to be bothering Krugman is that not enough people think that health care is a RIGHT… a right to require one third party to offer some other third party a good or service.
The truth is… turning doctors into indentured servants who are required to perform what are often very difficult social duties… turning the medical profession into a field comprised of obligation and compulsion rather than honor and opportunity… THIS would be truely sickening.
